Here are some of the basic types of questions for our customers
How secure is my data in the CMMS?
We use enterprise-grade security with end-to-end encryption, regular backups, and role-based access controls to keep your data safe.
Do you offer customer support in English?
Yes! Our customer support team provides 24/7 assistance in Arabic and English to ensure you get the help you need.
Can I request a demo or a free trial?
Of course! You can request a free demo to explore the platform or start a free trial to test all features.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time without any hidden charges.
Do I need a credit card to start the free trial?
No, the free trial does not require entering your credit card information.
What payment methods are available?
You can pay by bank transfer or by bank card.
In case of long-term contracts, can I cancel the subscription in the middle of the contract?
Yes, you can submit a request to cancel the subscription. The request must be submitted 15 days before the date on which the service is to be suspended, so that the service suspension date becomes valid and effective 15 days after submitting the request.
