Where is your company located?
Our company’s headquarters are based in the United States, with an operational office in Egypt. From this location, we provide strong regional support to our clients in the Gulf and across the Arab world, ensuring we meet your needs with the highest level of professionalism.
Do you provide the necessary support and training to use the system?
Yes, we provide comprehensive technical support and training to ensure efficient use of the system. Feel free to contact us to schedule a training session or get the support you need.
What is a CMMS, and how does it help my business?
A CMMS (Computerized Maintenance Management System) helps businesses track assets and inventory, streamline maintenance operations, and automate work orders to increase efficiency and reduce downtime.
Does your CMMS support Arabic and other languages?
Yes! AssetsHub is fully localized in both English and Arabic. You can easily switch between languages to accommodate different teams across regions. Additionally, we currently offer partial support for multiple data input languages and are working towards full support in the near future.
Can I track both assets and inventory within the system?
Absolutely! AssetsHub allows you to manage your assets, track their entire lifecycle, and link them directly to inventory and spare parts to ensure smooth maintenance operations.
Does your CMMS support multi-location businesses?
Yes, you can manage multiple sites, facilities, or warehouses from a single platform. Each location can have its own assets, inventory, and maintenance schedules, all accessible from a central dashboard.
Is the system cloud-based or on-premise?
AssetsHub is cloud-based for easy access anytime, anywhere. However, we also offer on-premise deployment for businesses with strict data policies.
How secure is my data in the CMMS?
We use enterprise-grade security with end-to-end encryption, regular backups, and role-based access controls to keep your data safe.
Can I generate custom maintenance reports?
Yes! Our system provides custom reporting tools that allow you to generate reports on work orders, asset performance, inventory usage, and costs—all exportable in multiple formats.
What industries can use this CMMS?
AssetsHub is designed for manufacturing, healthcare, oil & gas, logistics, real estate, facility management, and many other industries that require efficient maintenance management.
What are the pricing options?
We offer flexible pricing plans to match your business needs, including monthly and annual subscriptions. Contact us for a custom quote.
Do you offer customer support in English?
Yes! Our customer support team provides 24/7 assistance in Arabic and English to ensure you get the help you need.
Can I request a demo or a free trial?
Of course! You can request a free demo to explore the platform or start a free trial to test all features.
What happens if I need additional features in the future?
We continuously update our CMMS with new features and also offer custom development to meet your specific business needs.
Can I access the system from my mobile or tablet?
Yes! AssetsHub is fully mobile-friendly, with a dedicated app for on-the-go access to work orders, asset details, and inventory management.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time without any hidden charges.
Do I need a credit card to start the free trial?
No, the free trial does not require entering your credit card information.
What payment methods are available?
You can pay by bank transfer or by bank card.
In case of long-term contracts, can I cancel the subscription in the middle of the contract?
Yes, you can submit a request to cancel the subscription. The request must be submitted 15 days before the date on which the service is to be suspended, so that the service suspension date becomes valid and effective 15 days after submitting the request.
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