Frequently Asked Questions

Here are some of the basic types of questions for our customers

Our company’s headquarters are based in the United States, with an operational office in Egypt. From this location, we provide strong regional support to our clients in the Gulf and across the Arab world, ensuring we meet your needs with the highest level of professionalism.

Yes, we provide comprehensive technical support and training to ensure efficient use of the system. Feel free to contact us to schedule a training session or get the support you need.

A CMMS (Computerized Maintenance Management System) helps businesses track assets and inventory, streamline maintenance operations, and automate work orders to increase efficiency and reduce downtime.

Yes! AssetsHub is fully localized in both English and Arabic. You can easily switch between languages to accommodate different teams across regions. Additionally, we currently offer partial support for multiple data input languages and are working towards full support in the near future.

Absolutely! AssetsHub allows you to manage your assets, track their entire lifecycle, and link them directly to inventory and spare parts to ensure smooth maintenance operations.

Yes, you can manage multiple sites, facilities, or warehouses from a single platform. Each location can have its own assets, inventory, and maintenance schedules, all accessible from a central dashboard.

AssetsHub is cloud-based for easy access anytime, anywhere. However, we also offer on-premise deployment for businesses with strict data policies.

We use enterprise-grade security with end-to-end encryption, regular backups, and role-based access controls to keep your data safe.

Yes! Our system provides custom reporting tools that allow you to generate reports on work orders, asset performance, inventory usage, and costs—all exportable in multiple formats.

AssetsHub is designed for manufacturing, healthcare, oil & gas, logistics, real estate, facility management, and many other industries that require efficient maintenance management.

We offer flexible pricing plans to match your business needs, including monthly and annual subscriptions. Contact us for a custom quote.

Yes! Our customer support team provides 24/7 assistance in Arabic and English to ensure you get the help you need.

Of course! You can request a free demo to explore the platform or start a free trial to test all features.

We continuously update our CMMS with new features and also offer custom development to meet your specific business needs.

Yes! AssetsHub is fully mobile-friendly, with a dedicated app for on-the-go access to work orders, asset details, and inventory management.

Still have unanswered questions?